Contact
Contact
Questions about your order or the Mistly Clip? Send us a message and a real person replies by email.
Send us a message
Quick answers
Where is my order?
Your tracking link is in the shipping email. No email? Check spam, then send us your order number below.
How do I get a refund?
Message us within 60 nights of delivery with your order number, even if you used it. We refund you in full.
The tips do not feel comfortable. What should I try?
Slide them in only just inside the nostrils, not deep, and sit upright. Still not right? Tell us and we will help, or refund you.
Can we share one?
We do not recommend it: the tips sit inside the nose, so everyone should have their own. That is why the Pair and the Household exist.
Is it a medical device?
No. The Mistly Clip is a personal comfort device. It is not intended to diagnose, treat or prevent any condition. If you have ongoing symptoms, speak to your GP or pharmacist.
Can I use it at work?
Yes. It is small, quiet and has one button. A few minutes at your desk, then it goes back in your bag. Your nose glows red while it is on, so maybe not during the board meeting.
How does delivery work?
We ship from UK stock, tracked, in 2 to 4 working days. Delivery is £3.95 on one clip and free on the Pair and the Household.
Your nose has had a long enough day.
Two soft tips, 660nm red light, a few minutes a day. Still reaching for the tissues after 60 nights? Every penny back. Ships from the UK in 2 to 4 days.
- UK stock, 2 to 4 days
- 60-Night Guarantee
- Secure encrypted checkout